Delivery Information

Delivery information

Which countries do you deliver to?

JENNAH offers deliveries in France as well as internationally, subject to certain restrictions. For more details, do not hesitate to contact our customer service.

What shipping services are available?

We offer several shipping options:

• Delivery to relay point with Mondial Relay.
  In mainland France, packages are shipped via Colissimo, and internationally via DHL.

Is delivery free?

Delivery is free for purchases over €100 via Mondial Relay.

Are there customs fees?

The prices of our products are displayed in euros, taxes included, but excluding customs duties.

For orders outside the European Union, customs fees may apply depending on local regulations. JENNAH cannot be held responsible for additional costs or delays related to customs formalities.

What are the delivery times?

How quickly will I be delivered? 

	Standard Delivery	Relay Point Delivery	Express Delivery
World	2—4 business days< /p>	2—6 business days< /p>	1—2 business days< /p>

Delivery times are calculated from the date of dispatch and are given for information purposes only. They may vary depending on payment validation, item availability or customs formalities.

I have not received my order, what should I do?

If you have not yet received your order, we recommend that you contact the carrier directly as well as our customer service at the following address: contact@jennah-boutique.com .

Mondial Relay: 09 69 32 23 32

DHL express: 0825 10 00 80

Colissimo: 00 33 810 821 821